Frequently Asked Questions
Everything you need to know about Unwritten beauty.
Are Unwritten products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All our products are 100% cruelty-free and vegan-friendly, containing no animal-derived ingredients.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We want you to love your glow. If you are not satisfied, you can return unopened products within 30 days of purchase for a full refund.
Are your ingredients safe for sensitive skin?
Our formulas are dermatologically tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.
Can I track my shipment?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.